Privacy Policy

Introduction

Vaultoxa (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect the information you provide to us while using our website, platform, and investment services.

By accessing Vaultoxa or using our services, you agree to the terms outlined in this policy.

Information We Collect

We collect the following categories of information to provide and improve our investment services:

1. Personal Information:

This includes information that can directly or indirectly identify you, such as:

  • Full name

  • Email address

  • Phone number

  • Residential address

  • Government-issued ID (Passport, Driver’s License, National ID, Voter’s Card)

  • Banking and financial details (where required for transactions)

We only collect this information when you voluntarily provide it—e.g., during sign-up, KYC verification, or when contacting support.

2. Non-Personal Information:

We automatically collect certain data that does not identify you personally, such as:

  • Device type and browser

  • IP address

  • Website usage patterns

  • Cookies and session identifiers

  • Geographic location (approximate)

This information helps us analyze traffic, improve performance, and personalize your experience.

How We Use Your Information

Vaultoxa uses the information collected for the following purposes:

  • To open and manage your investment account

  • To verify your identity (KYC) and meet legal obligations

  • To provide access to investment opportunities

  • To process transactions and withdrawals

  • To communicate updates, alerts, and marketing (with consent)

  • To improve the platform and user experience

  • To monitor and detect fraudulent or unauthorized activity

  • To comply with regulatory and legal requirements

Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Keep you logged in securely

  • Remember your preferences

  • Collect analytics on usage and behavior

  • Deliver personalized content and advertisements (if applicable)

You may disable cookies via your browser settings, but doing so may affect your experience.

Data Sharing and Disclosure

Vaultoxa does not sell your personal information. We may share your data with:

  • Trusted third-party providers: For KYC verification, payment processing, marketing tools, and platform security.

  • Regulatory bodies: If required by law or as part of compliance with anti-money laundering (AML) and financial regulations.

  • Internal departments: For account management, customer service, and business operations.

All third parties are contractually obligated to keep your information secure and confidential.

Data Security

We take data security seriously and implement robust measures including:

  • SSL encryption for all data transfers

  • Firewalls and intrusion detection systems

  • Data access controls and audit trails

  • Regular security audits and updates

Despite our efforts, no online system is 100% secure. Users are advised to maintain strong passwords and safeguard account credentials.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Inactive or closed accounts may be archived securely for a period before deletion.

Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access and review your personal data

  • Request corrections or deletions

  • Withdraw consent for marketing communications

  • Lodge complaints with data protection authorities

You can manage or request changes by contacting support@vaultoxa.com.

Children’s Privacy

Vaultoxa is intended for individuals 18 years and older. We do not knowingly collect data from minors. If we discover that a minor has provided personal information, we will delete it immediately.

International Transfers

Vaultoxa may process your data on servers located in different countries. We ensure that adequate protections are in place for international data transfers, in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised “Last Updated” date. We recommend reviewing this policy periodically.

Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact:

Vaultoxa Support Team
Email: support@vaultoxa.com
Website: www.vaultoxa.com