Security Policy

Introduction

At Vaultoxa, the security of your information and funds is our top priority. This Security Policy outlines the measures we take to protect your personal and financial data, as well as the protocols we follow to maintain the integrity and confidentiality of all activities carried out on our investment platform. By using Vaultoxa, you acknowledge and agree to the practices described in this policy.

Information We Collect

Vaultoxa collects two primary types of information to support account functionality, platform operations, and regulatory compliance:

1. Personal Information

This includes any data that can be used to identify you individually. Examples:

  • Full name

  • Email address

  • Phone number

  • Date of birth

  • Government-issued identification (e.g., passport, national ID, voter ID, driver’s license)

  • Financial account details (for deposits/withdrawals)

We only collect this information when you provide it directly through registration, KYC verification, account updates, or direct communications.

2. Non-Personal Information

This includes aggregated or anonymized data such as:

  • Browser type and version

  • Device model and operating system

  • IP address

  • Referral links and time spent on site

  • User behavior within the platform
    This information is automatically collected via secure cookies, encrypted trackers, and server logs.

How We Use Information

Vaultoxa uses your information to:

  • Create, verify, and manage your investment account

  • Comply with AML (Anti-Money Laundering) and KYC (Know Your Customer) regulations

  • Process your deposits, withdrawals, and returns securely

  • Enhance user experience through personalized dashboard features

  • Provide updates, transaction alerts, or policy changes via email or SMS

  • Monitor and prevent fraud or unauthorized access

  • Fulfill contractual and legal obligations

We do not use your data for any purposes unrelated to investment management without your express permission.

Information Sharing & Disclosure

Vaultoxa does not sell or rent your personal data.

We may share information with:

  • Regulatory authorities, if legally required

  • Financial service partners, solely for transaction processing

  • Technology vendors, for platform infrastructure and security services (e.g., cloud hosting, encryption services)

All third-party service providers are contractually bound to strict confidentiality and data protection standards. They only receive the minimum data required to perform their specific role.

Data Retention Policy

Vaultoxa retains your personal information for as long as:

  • Your account remains active

  • It is necessary to comply with legal, financial, or regulatory obligations

  • Required to maintain transaction history and audit logs for future reference

Once data is no longer required, it is securely deleted or anonymized in accordance with industry best practices.

Security Measures

Vaultoxa employs advanced security protocols to protect your personal and financial information, including:

  • SSL/TLS encryption for all data transmissions

  • Two-factor authentication (2FA) to access accounts

  • Regular platform penetration testing by cybersecurity professionals

  • End-to-end encrypted wallets and secure payment gateways

  • Data segregation and firewalled environments for sensitive user data

  • Continuous monitoring for suspicious activities or system vulnerabilities

Despite our best efforts, no system is impenetrable. Users are also encouraged to use strong passwords, enable 2FA, and never share login credentials with anyone.

User Responsibilities

You are responsible for maintaining the confidentiality of your Vaultoxa account credentials. Please notify us immediately at security@vaultoxa.com if you suspect any unauthorized activity.

Policy Updates

This Security Policy may be updated periodically to reflect legal, technological, or operational standards changes. Any changes will be posted on our website with a clear revision date. We recommend reviewing this policy regularly to stay informed.